CHRIS CLARK SOLICITORS COVID-19 BUSINESS CONTINUITY POLICY

Following Government Guidance please note that Chris Clark Solicitors remains open for business however, the following changes apply with immediate effect.

ALL OFFICES.

1.  We have taken the decision to reopen our offices on Monday 15th June 2020.  We are taking steps to keep our clients and colleagues safe by Staying Alert and Safe (social distancing).  Please only attend at our offices if you have been requested to and have an appointment booked.  You will be asked to maintain a 2-metre distance and may be asked to wear a face mask (following recent WHO advice).  Please do not attempt to shake hands with our staff. 

2.  Please note that whilst our offices are now open that we currently do not have a  manned reception at our Stafford office and so please telephone or press the intercom when you arrive to be let in to the building by a member of staff. At our Cannock office there is a part time shared manned reception.

3.  Although our offices will now be open Monday-Friday, they will continue to be manned by a skeleton staff for reduced working hours.  Some personnel have been furloughed and others who are able to are working remotely.  Government advice remains that if work can be undertaken from home it should be and some staff are “shielding” due to pre-existing health conditions.  All offices and work that is undertaken will be continuously supervised. Telephones may be diverted to our other offices or to the out of hours numbers where appropriate.  This may inevitably lead to a delay in you receiving a response to enquiries made by e-mail or telephone.  Please be assured that all messages are being passed on and e-mails are monitored.  However, we ask for patience and understanding at this difficult time.

4.  If telephoning for a new appointment, you will be asked to provide an E-mail address in addition to your telephone number.  Appointments will IN THE FIRST INSTANCE be conducted either by video conference (Skype, Watts App or Zoom) or by telephone.  We will only offer Face-to-face appointments where this is not possible or practical and is at the discretion of the individual who is dealing with your case.

Cannock Office

  1. Post can be sent to the office marked “Private & Confidential Chris Clark Solicitors”.
  2. E-mail info@chrisclarksolicitors.co.uk or call 01543 496889.

Stafford Office

  1. Post can be sent to the Office or can be dropped in-to the secure silver letter box (at your own risk) located next to the front entrance – checked regularly.
  2. Please E-mail info@chrisclarksolicitors.co.uk or call 01785 213143/call or FAX 01785 213143.   Out of hours; call or text 07802 364741

PLEASE NOTE – THIS POLICY IS SUBJECT TO CHANGE UPON FURTHER GOVERNMENT GUIDANCE OR INSTRUCTION

V.4.0. 9th June 2020

2020 marks a new decade and expansion of our Cannock office as Chris Clark Solicitors moves in to a modern office befitting the 21st Century. Appointments are still available by arrangement in Stafford.