CHRIS CLARK SOLICITORS COVID-19 BUSINESS CONTINUITY POLICY

Following Government Guidance please note that Chris Clark Solicitors remains open for business however, the following changes apply with immediate effect.

ALL OFFICES.

  1. Due to the Government announcement on Monday 23rd March 2020 please DO NOT LEAVE YOUR HOME to attend the offices.  You will not be allowed to enter the offices and will be travelling at your own risk of being fined as you will be defying the Government guidance in relation to STAY AT HOME.  Only some of the work we undertake is considered “key” so you would have to justify that your trip was absolutely necessary-for example to execute a WILL which we could only witness through a window-and you will not be seen in person or allowed to enter the Offices which will be manned by a skeleton staff for reduced working hours. 
  2. Some personnel have been furloughed and others who are able to are working remotely. All offices and work that is undertaken will be continuously supervised. Telephones may be diverted to our other offices or to the out of hours numbers where appropriate.  This may inevitably lead to a delay in you receiving a response to enquiries made by e-mail or telephone.  Please be assured that all messages are being passed on and e-mails are monitored.  However, we ask for patience and understanding particularly in regard to the fact that some staff are taking risks by leaving their homes to attend at our offices to deliver a service to you.
  3. If telephoning for a new appointment, you will be asked to provide an E-mail address in addition to your telephone number.  Appointments will ONLY be conducted either by video conference (Skype, Watts App or Zoom) or by telephone.  We cannot offer Face-to-face appointments during the Covid-19 crisis – this is beyond our control.

Cannock Office

  1. Post can be sent to the office marked “Private & Confidential Chris Clark Solicitors”.
  2. E-mail chrisclarksol@btinternet.com or call 01543 496889.

Stafford Office

  1. Post can be sent to the Office or can be dropped in-to the secure silver letter box (at your own risk) located next to the front entrance – checked regularly.
  2. Please E-mail chrisclarksol@btinternet.com or call 01785 241842/call or FAX 01785 213143.   Out of hours; call or text 07802 364741

PLEASE NOTE – THIS POLICY IS SUBJECT TO CHANGE UPON FURTHER GOVERNMENT GUIDANCE OR INSTRUCTION

V.3.0. 3rd April 2020

2020 marks a new decade and expansion of our Cannock office as Chris Clark Solicitors moves in to a modern office befitting the 21st Century. Appointments are still available by arrangement in Stafford.